Access quality healthcare from the comfort of your home. Dokotela Online connects you with experienced medical professionals for personalized, convenient and compassionate care.
Book AppointmentAt Dokotela Online, our mission is to make quality healthcare affordable, accessible, and convenient for everyone. We believe that everyone deserves access to medical guidance and support — regardless of where they are or what they can spend.
Bridging the gap between patients and practitioners with seamless virtual consultations.
Charging fair rates — we offer services at half of the usual medical aid rates, ensuring cost is not a barrier.
Putting care at your fingertips through user-friendly digital access.
Delivering holistic support, not just treatment — helping you understand, manage, and prevent health challenges.
Because health is your right, not a luxury.
Dokotela Online is a trusted virtual healthcare platform designed to connect you with qualified medical professionals — anytime, anywhere. We understand that life can be busy, clinics can be full, and access to quality healthcare isn't always easy. That's why we've created a simple, secure, and affordable way to get medical help from the comfort of your home.
Our platform brings together a team of experienced general practitioners, who are passionate about providing compassionate, patient-centred care. Whether you need a quick consultation, prescription renewal, or follow-up advice, and even mental health assistance in the comfort of your own home Dokotela Online ensures that you receive the care you deserve — fast, safe, and stress-free.
We believe that healthcare should fit into your life — not the other way around. With transparent pricing, reliable practitioners, and a commitment to accessibility, we're redefining how South Africans experience medical consultations.
At Dokotela Online, your health is our priority — because every consultation is more than a call; it's care that truly listens.
Experienced general practitioners dedicated to your health and well-being.
Your health information is protected with industry-leading security measures.
Access medical care when you need it, without long waiting times.
Compassionate care that focuses on your unique needs and concerns.
Experienced general practitioners providing comprehensive diagnosis, treatment and preventive care for common illnesses and health concerns.
Our general medical consultations cover a wide range of health issues including colds, flu, infections, chronic condition management, and preventive health screenings. Our doctors take time to understand your symptoms and provide personalized treatment plans.
Conveniently request, renew and manage your prescriptions online with our secure and efficient services, ensuring timely access to your medications.
Our prescription service allows you to request new prescriptions or renew existing ones without visiting a physical clinic. Our doctors will review your medical history and issue electronic prescriptions that can be sent directly to your preferred pharmacy.
Streamlined referral services to specialists and allied health professionals, ensuring you get the comprehensive care you need.
If your condition requires specialized care, our doctors can provide referrals to trusted specialists in our network. We'll help coordinate your care and ensure all necessary medical information is shared securely with the specialist.
Confidential consultations and support for your mental well-being, connecting you with therapists and resources for emotional health.
Our mental health services provide confidential support for anxiety, depression, stress, and other mental health concerns. Our qualified therapists offer counseling sessions and can develop personalized treatment plans to support your emotional well-being.
Assistance with medical certificates, insurance forms and other essential compliance documentation, made simple and efficient.
We help with all necessary medical documentation including sick notes, medical certificates for work or school, insurance claim forms, and other compliance paperwork. Our doctors ensure all documents are completed accurately and promptly.
Personalized recommendations to qualified therapists and mental health specialists based on your specific needs and preferences.
We understand that finding the right therapist can be challenging. Our service provides personalized recommendations based on your specific mental health needs, preferences, and location. We connect you with licensed therapists who specialize in various areas including anxiety, depression, trauma, relationship issues, and more.
Create your account or log in to access our secure patient portal.
Navigate to your personalized dashboard where you can manage all your healthcare needs.
Go to the appointments tab and select your preferred date, time, and doctor.
Fill in your medical information and reason for consultation to help us serve you better.
Booking an appointment is quick and easy. Simply click on the "Book Appointment" button, log in to your account, and follow the step-by-step booking process. You'll be able to choose your preferred date, time, and doctor to ensure your consultation fits perfectly into your schedule.
Absolutely. All our consultations take place on a secure, encrypted platform that fully complies with healthcare privacy and data protection regulations. Your personal and medical information is kept strictly confidential and is never shared without your consent. We prioritize your safety and privacy at every step of your healthcare journey.
Yes! Our doctors are licensed to issue electronic prescriptions during your consultation. Once your doctor determines that medication is needed, the prescription can be securely sent directly to your preferred pharmacy. You'll receive confirmation details, and you can then collect your medication conveniently—no need for a paper script or an extra visit.
All our consultations are R350 per session. However, if you're a student, we offer a special discount of R50, making your session R300. We believe in making healthcare accessible and affordable, especially for students who may be managing tight budgets.
Yes! If during your consultation our doctors determine that you require specialized care, they will provide a referral to a trusted specialist within our network. We work with a range of verified medical professionals to ensure you receive the right follow-up care and continuous support for your health needs.
"Dokotela Online made my consultation so easy and convenient. The doctor was professional and caring. I didn't have to wait for hours like in a traditional clinic."
"Quick prescription renewal without leaving home. Highly recommend for busy parents like me. Saved me so much time and hassle!"
"The mental health support was confidential and helpful. Grateful for this service during a difficult time. My therapist was understanding and professional."